The scope of your software service package depends on your individual requirements and can be adapted quickly when your needs change. All components of your package can be seamlessly integrated with existing other software and applications. Numerous IT services such as backup, disaster recovery and server monitoring as well as the operation of your IT infrastructure can be included in the scope of work as well.
Thanks to central software operation, users with access rights always work with the same update version. Our primary services include Microsoft Navision and CRM, SAP and complete individual solutions.
A service level agreement (SLA) precisely describes the assured performance characteristics and qualities in detail – such as response times and processing times – so that you can always be confident that all services are provided as agreed. Naturally the contents of the SLA are based on your individual needs.
You determine where we operate your software for you – on site in your company or at any other site of your choice. If you decide on operation in our data centres directly at the internet node in Frankfurt am Main, all modern technologies are at your company’s disposal with high availability. Our data centres are protected at the highest EU security level (EN 501331) so that we are able to guarantee maximum data security for your data storage.
With the Elabs software as a service solutions, your costs are always transparent thanks to monthly fixed prices. Our experts ensure the availability and trouble-free operation of your software. Regular backups reliably protect your data in compliance with legal requirements.